Browser Compatibility and Known Issues

Ensure the best WeeklySEO experience with a supported browser and proper configuration.

Supported Browsers

✅ Fully Supported

**Desktop:**

**Chrome 90+** (Recommended)

**Firefox 88+**

**Safari 14+** (macOS)

**Edge 90+** (Chromium-based)

**Mobile:**

**Chrome 90+** (Android)

**Safari 14+** (iOS)

**Firefox 88+** (Android)

**Samsung Internet 14+**

**Best experience:** Latest version of Chrome or Firefox

⚠️ Limited Support

**Older versions:**

Chrome 85-89: Most features work

Firefox 78-87: Core functionality only

Safari 12-13: Basic features

Edge (Legacy): Not supported

**Known issues:**

Some animations may not work

Performance may be slower

Some UI elements may look different

Security features may be limited

❌ Not Supported

**Internet Explorer** (any version)

**Opera Mini**

**UC Browser**

**Browsers with JavaScript disabled**

**Very old mobile browsers** (<2 years old)

Checking Your Browser Version

Chrome

Menu (⋮) → Help → About Google Chrome

Shows version number

Auto-updates to latest

Firefox

Menu (≡) → Help → About Firefox

Shows version number

Auto-updates to latest

Safari

Safari → About Safari

Or System Preferences → Software Update

Version tied to macOS version

Edge

Menu (⋯) → Help and Feedback → About Microsoft Edge

Shows version number

Auto-updates to latest

Common Issues by Browser

Chrome Issues

**Issue: Page not loading**

Clear cache: Ctrl+Shift+Delete

Disable extensions temporarily

Try incognito mode

Update to latest version

**Issue: Slow performance**

Too many tabs open

Extensions consuming resources

Hardware acceleration disabled

Restart browser

**Issue: Command palette not working**

Check for extension conflicts

Disable keyboard remapping extensions

Try Ctrl+K (Windows) or Cmd+K (Mac)

Firefox Issues

**Issue: Charts not rendering**

Enable JavaScript

Clear cache

Update to latest version

Check tracking protection settings

**Issue: Keyboard shortcuts not working**

Check for conflicting add-ons

Disable Vimium or similar extensions

Reset shortcuts: about:config

**Issue: Login loops**

Clear cookies for weeklyseo.io

Disable strict tracking protection for site

Allow third-party cookies temporarily

Safari Issues

**Issue: Features missing**

Update to latest Safari version

Update macOS if needed

Enable JavaScript

Clear website data

**Issue: Authentication problems**

Allow pop-ups for weeklyseo.io

Enable cookies

Disable content blockers for site

Try different authentication method

**Issue: Slow animations**

Normal on older Macs

Reduce motion in System Preferences

Close other apps

Restart Safari

Edge Issues

**Issue: Old Edge (Legacy)**

Migrate to new Chromium Edge

Download from microsoft.com/edge

Old Edge no longer supported

New Edge works like Chrome

**Issue: New Edge problems**

Same as Chrome (same engine)

Clear Edge-specific cache

Reset Edge settings if needed

Mobile Browser Issues

iOS Safari

**Issue: Touch gestures not working**

Update iOS

Force quit and reopen Safari

Clear Safari cache

Restart device

**Issue: Can't scroll properly**

Known Safari limitation

Refresh page

Rotate device and back

Update iOS

Android Chrome

**Issue: Page cuts off**

Zoom settings

Font size settings

Clear app cache

Update Chrome app

**Issue: Very slow**

Limited device memory

Too many tabs open

Clear cache and data

Close other apps

Required Browser Features

Must be enabled:

✅ **JavaScript** - Core functionality

✅ **Cookies** - Authentication

✅ **Local Storage** - Settings persistence

✅ **TLS 1.2+** - Secure connection

Optional but recommended:

✅ **Hardware acceleration** - Better performance

✅ **WebGL** - Chart rendering

✅ **Notifications** - Browser alerts (if desired)

Browser Extension Conflicts

Known to cause issues:

**Ad blockers:**

May block analytics scripts

Whitelist weeklyseo.io

Or disable for our domain

**Privacy tools:**

Strict cookie blocking

Privacy Badger, Ghostery

Allow weeklyseo.io

**Keyboard modifiers:**

Vimium, Surfingkeys

May override our shortcuts

Disable or configure exceptions

**Password managers:**

Usually fine

May interfere with forms

Update if issues occur

Testing for conflicts:

Open incognito/private mode

Extensions usually disabled there

If works in incognito, extension conflict

Re-enable extensions one-by-one to find culprit

Performance Optimization

For best performance:

**Browser:**

Keep updated to latest version

Enable hardware acceleration

Clear cache monthly

Limit open tabs to <20

**Connection:**

Stable internet connection

5+ Mbps recommended

Wired better than WiFi for large operations

**Device:**

4GB+ RAM recommended

Modern processor (last 5 years)

SSD better than HDD

Troubleshooting Workflow

Step 1: Update Browser

Check current version

Update if available

Restart browser

Try WeeklySEO again

Step 2: Clear Cache

Ctrl+Shift+Delete (or Cmd+Shift+Delete)

Select "All time"

Clear cache and cookies

Try again

Step 3: Disable Extensions

Try incognito/private mode

Or manually disable all extensions

If works, re-enable to find conflict

Step 4: Try Different Browser

Install Chrome if using Firefox

Or vice versa

If works in other browser, browser-specific issue

Report to support

Step 5: Check Console

F12 to open DevTools

Go to Console tab

Look for red error messages

Screenshot and send to support

Reporting Issues

**If you find a bug:**

**Provide:**

Browser name and version

Operating system

What you were trying to do

Error message (screenshot)

Console errors (F12 → Console)

Steps to reproduce

**Send to:** support@weeklyseo.io

Future Support

**We're working on:**

Progressive Web App (better mobile)

Offline capabilities

Native mobile apps

Broader browser support

Next Steps

[Login Issues](/help/articles/login-issues)

[Site Not Loading](/help/articles/site-not-loading)

[Contact Support](/help/articles/contact-support)

Ensure the best WeeklySEO experience with a supported browser and proper configuration.

Supported Browsers

✅ Fully Supported

**Desktop:**

**Chrome 90+** (Recommended)

**Firefox 88+**

**Safari 14+** (macOS)

**Edge 90+** (Chromium-based)

**Mobile:**

**Chrome 90+** (Android)

**Safari 14+** (iOS)

**Firefox 88+** (Android)

**Samsung Internet 14+**

**Best experience:** Latest version of Chrome or Firefox

⚠️ Limited Support

**Older versions:**

Chrome 85-89: Most features work

Firefox 78-87: Core functionality only

Safari 12-13: Basic features

Edge (Legacy): Not supported

**Known issues:**

Some animations may not work

Performance may be slower

Some UI elements may look different

Security features may be limited

❌ Not Supported

**Internet Explorer** (any version)

**Opera Mini**

**UC Browser**

**Browsers with JavaScript disabled**

**Very old mobile browsers** (<2 years old)

Checking Your Browser Version

Chrome

Menu (⋮) → Help → About Google Chrome

Shows version number

Auto-updates to latest

Firefox

Menu (≡) → Help → About Firefox

Shows version number

Auto-updates to latest

Safari

Safari → About Safari

Or System Preferences → Software Update

Version tied to macOS version

Edge

Menu (⋯) → Help and Feedback → About Microsoft Edge

Shows version number

Auto-updates to latest

Common Issues by Browser

Chrome Issues

**Issue: Page not loading**

Clear cache: Ctrl+Shift+Delete

Disable extensions temporarily

Try incognito mode

Update to latest version

**Issue: Slow performance**

Too many tabs open

Extensions consuming resources

Hardware acceleration disabled

Restart browser

**Issue: Command palette not working**

Check for extension conflicts

Disable keyboard remapping extensions

Try Ctrl+K (Windows) or Cmd+K (Mac)

Firefox Issues

**Issue: Charts not rendering**

Enable JavaScript

Clear cache

Update to latest version

Check tracking protection settings

**Issue: Keyboard shortcuts not working**

Check for conflicting add-ons

Disable Vimium or similar extensions

Reset shortcuts: about:config

**Issue: Login loops**

Clear cookies for weeklyseo.io

Disable strict tracking protection for site

Allow third-party cookies temporarily

Safari Issues

**Issue: Features missing**

Update to latest Safari version

Update macOS if needed

Enable JavaScript

Clear website data

**Issue: Authentication problems**

Allow pop-ups for weeklyseo.io

Enable cookies

Disable content blockers for site

Try different authentication method

**Issue: Slow animations**

Normal on older Macs

Reduce motion in System Preferences

Close other apps

Restart Safari

Edge Issues

**Issue: Old Edge (Legacy)**

Migrate to new Chromium Edge

Download from microsoft.com/edge

Old Edge no longer supported

New Edge works like Chrome

**Issue: New Edge problems**

Same as Chrome (same engine)

Clear Edge-specific cache

Reset Edge settings if needed

Mobile Browser Issues

iOS Safari

**Issue: Touch gestures not working**

Update iOS

Force quit and reopen Safari

Clear Safari cache

Restart device

**Issue: Can't scroll properly**

Known Safari limitation

Refresh page

Rotate device and back

Update iOS

Android Chrome

**Issue: Page cuts off**

Zoom settings

Font size settings

Clear app cache

Update Chrome app

**Issue: Very slow**

Limited device memory

Too many tabs open

Clear cache and data

Close other apps

Required Browser Features

Must be enabled:

✅ **JavaScript** - Core functionality

✅ **Cookies** - Authentication

✅ **Local Storage** - Settings persistence

✅ **TLS 1.2+** - Secure connection

Optional but recommended:

✅ **Hardware acceleration** - Better performance

✅ **WebGL** - Chart rendering

✅ **Notifications** - Browser alerts (if desired)

Browser Extension Conflicts

Known to cause issues:

**Ad blockers:**

May block analytics scripts

Whitelist weeklyseo.io

Or disable for our domain

**Privacy tools:**

Strict cookie blocking

Privacy Badger, Ghostery

Allow weeklyseo.io

**Keyboard modifiers:**

Vimium, Surfingkeys

May override our shortcuts

Disable or configure exceptions

**Password managers:**

Usually fine

May interfere with forms

Update if issues occur

Testing for conflicts:

Open incognito/private mode

Extensions usually disabled there

If works in incognito, extension conflict

Re-enable extensions one-by-one to find culprit

Performance Optimization

For best performance:

**Browser:**

Keep updated to latest version

Enable hardware acceleration

Clear cache monthly

Limit open tabs to <20

**Connection:**

Stable internet connection

5+ Mbps recommended

Wired better than WiFi for large operations

**Device:**

4GB+ RAM recommended

Modern processor (last 5 years)

SSD better than HDD

Troubleshooting Workflow

Step 1: Update Browser

Check current version

Update if available

Restart browser

Try WeeklySEO again

Step 2: Clear Cache

Ctrl+Shift+Delete (or Cmd+Shift+Delete)

Select "All time"

Clear cache and cookies

Try again

Step 3: Disable Extensions

Try incognito/private mode

Or manually disable all extensions

If works, re-enable to find conflict

Step 4: Try Different Browser

Install Chrome if using Firefox

Or vice versa

If works in other browser, browser-specific issue

Report to support

Step 5: Check Console

F12 to open DevTools

Go to Console tab

Look for red error messages

Screenshot and send to support

Reporting Issues

**If you find a bug:**

**Provide:**

Browser name and version

Operating system

What you were trying to do

Error message (screenshot)

Console errors (F12 → Console)

Steps to reproduce

**Send to:** support@weeklyseo.io

Future Support

**We're working on:**

Progressive Web App (better mobile)

Offline capabilities

Native mobile apps

Broader browser support

Next Steps

[Login Issues](/help/articles/login-issues)

[Site Not Loading](/help/articles/site-not-loading)

[Contact Support](/help/articles/contact-support)